Privacy Notice

RideMetric privacy notice

The nature of our business requires a relationship of trust with our customers. The foundation of that trust is the assurance that we will not misuse information that we receive about customers. The following is our Privacy Statement regarding the collection and disclosure of our customers' personal information. Please note that this Privacy Statement is subject to updates at any time and only the most recently updated statement is applicable. We always will publish the most recently updated statement on this website.

RideMetric does business in a number of different jurisdictions and this Privacy Statement is not a comprehensive statement of all measures taken and rules complied with in each of those jurisdictions. Certain customer information may be protected by various privacy laws. RideMetric intends to comply with the privacy laws of the jurisdictions where we do business. Additional Privacy Statements may apply depending on your jurisdiction or customer relationship.

Personal Information

Personal information is information that identifies an individual personally or is capable of being associated with a particular individual. Personal information may in certain circumstances include such information as name, address, phone number, email address, credit history, date of birth, Social Security number, drivers license number, credit or debit card number, policy or claim information and health information.

How We Collect Personal Information

We collect personal information to enable us to provide our products and services to customers and to support our business operations. We may obtain personal information directly from the customer, from customer-related transactions and from third parties, such as a consumer reporting agency.

Safeguarding Personal Information

We use procedural, manual and electronic security controls to maintain the confidentiality and integrity of personal information in our possession and guard against its unauthorized access. Some techniques we employ to protect information include locked files, user authentication, encryption, firewall technology and the use of detection software. We take steps to identify information that must be protected, provide an adequate level of protection for that data and grant access to protected data as permitted or required by law.

Some of RideMetric' employees and service providers may have access to customer personal information in the course of doing their jobs, which includes underwriting insurance policies, processing claims, developing new products or advising customers of our products and services. They are expected to keep this information in confidence and share the information only with those who have a business reason to know. They are prohibited from making unauthorized disclosure of personal information that we obtain about customers. Employees who violate our policies on privacy may be subject to disciplinary action.

Disclosing Personal Information

We keep our customers' personal information private and do not give it to others, unless allowed. We do not give or sell our customers' personal information to other companies for their marketing purposes.

We may give personal information to other persons or companies to help us manage or service our business. When we do, we require them to use it only for the reasons we gave it to them. To serve our customers and administer our business, we may share personal information with third parties, including insurance companies, agents, brokers, reinsurers, regulators, administrators and service providers and as otherwise permitted or required by law. Such sharing of data may be outside the jurisdiction in which the data was obtained.

Use of Telephone Numbers

By giving us a telephone number, you consent to being contacted at that number, including if the number is for a cell phone or other wireless device. We may contact you in person, by recorded message, by the use of automated dialing equipment, by text (SMS) message, or by any other means of communication your device is capable of receiving, as allowed by law and for reasonable business purposes, including to service your policy with us.

Information for web users

When you visit, we gather non-personally identifiable information about your visit, including data such as the internet address of your computer, the type of browser you are using and which web pages referred you to our website. We collect this information so that we can analyze the use of our website and improve our services and your experience. For example, we may use this information to tell you about similar products or services that might be of interest to you.

We may use cookies and other similar technologies to help improve Cookies are small files that are stored on your computer. RideMetric does not store any personally identifiable information about you in these cookies. Cookies help us track visits to our website and learn more about how you are viewing and using our site. This allows us to personalize your experience when you return.

In addition to helping us provide you with a better web experience, cookies allow us to enhance our online advertising. We may contract with online advertising companies ("Ad Companies") to serve our advertisements on third party websites. When you view our advertisements, we may use cookies or other technologies to collect and transmit information about your activity to us or our Ad Companies. We may use this information to measure and manage our marketing efforts.

Our Ad Companies may use non-personally identifiable information about your visits to various websites to provide ads about goods and services of interest to you. In addition, we may share website usage information with our Ad Companies to manage and target ads and for market research. We and our Ad Companies may track some of the pages you visit on our site through cookies and other technologies.

It is possible to opt out of third party advertising programs by visiting the Network Advertising Initiative or Self-Regulatory Principles for Online Behavioral Advertising.

You can choose to have your browser warn you each time a cookie is delivered to you, or you can choose to reject all cookies delivered through your browser. You can do this by changing the security settings on your browser. Additionally you may disable conversion tracking by setting your browser to block cookies from the domain. For instructions on how to modify these settings on your computer, refer to your browser documentation in the "Help" menu. Please note, if you choose to reject cookies, you may not have an optimal experience on our website, as some features will not work properly.

Some areas of have been designed to support popular social media websites. Similar to our advertising partners, some of these sites may collect tracking data by leveraging cookies. RideMetric does not directly supply social media sites with any personal information.

RideMetric does not control the privacy policies of our advertising and social media partners. Please visit the sites of these businesses to review their privacy policies.

Social Security Protection Policy Statement

RideMetric is committed to complying with all legal and contractual duties regarding the confidentiality of Social Security numbers. RideMetric protects the confidentiality of social security numbers by disclosing them only as permitted by law. RideMetric seeks to limit their access, use, and disclosure consistent with our Global Privacy Statement and is committed to prohibiting their unlawful disclosure through the use of physical, electronic, and procedural safeguards.